Coverage that travels with you.

If travel is on the horizon, your UC Blue & Gold HMO¹ is ready to support your adventures with coverage for urgent and emergency care. Before taking off, get familiar with resources for care when you're away from home.
 

Travel within the United States (outside California)

Teladoc²: Speak with a board-certified doctor 24/7 via phone, tablet or computer for nonemergency treatment. You can also schedule a virtual therapist³ visit.

Nurse Advice Line: Call the number on your member ID card for 24/7 phone support from a registered nurse. The nurses can help you determine what type of treatment you need.

Urgent care center: For nonemergency conditions and injuries, visit the nearest urgent care center.

MinuteClinic: Nonemergency health care services at select CVS stores throughout the United States.

Travel outside the United States

When you’re traveling outside the United States, the UC Blue & Gold HMO covers only urgent and emergency care. You should go to the nearest facility for treatment.

Travel immunizations

Your UC Blue & Gold HMO covers certain immunizations for foreign travel at no cost to you.⁴

Questions?

Learn more about your UC Blue & Gold HMO coverage when you’re away from home.

Call the Health Benefit Navigator team at (800) 539-4072, Monday through Friday, 8:00 a.m. to 8:00 p.m. PT.

Have an idea or a suggestion for a future topic?

Let UC know. Email us at ucmedicalplanresearch@ucop.edu. For benefit plan questions or issues, please do not use this mailbox; instead, contact the Health Benefit Navigators at (800) 539-4072. For all other benefits questions, contact your Campus Benefits Office.

_{¹ The UC Blue & Gold HMO plan is offered by Health Net of California, Inc.}

_{² You may receive services on an in-person basis or via telehealth, if available, from your primary care provider, a treating specialist or from another contracting individual health professional, contracting clinic, or contracting health facility consistent with the service and existing timeliness and geographic access standards required under California law. Any cost share for services received through Teladoc Health (Teladoc) will accrue toward your out-of-pocket maximum and deductible (if your plan has a deductible). By scheduling through Teladoc, you consent to receive services via telehealth through Teladoc. See your health plan coverage document for coverage information and for the definition of telehealth services. You have a right to access your medical records for services received through Teladoc. Unless you choose otherwise, any services provided through Teladoc shall be shared with your primary care provider.}

_{³ Scheduled appointments for behavioral health services are available 7 days a week from 7:00 a.m. to 9:00 p.m. PT}

_{⁴ For a detailed explanation about your coverage, costs and how the plan works, see the UC Blue & Gold Evidence of Coverage (EOC).}

_{Health Net of California, Inc. is a subsidiary of Health Net, LLC and Centene Corporation. Health Net is a registered service mark of Health Net, LLC. All other identified trademarks/service marks remain the property of their respective companies. All rights reserved.}