UC Blue & Gold HMO Gives You Access to Canopy Health
Access some of the best hospitals and clinicians in the Bay Area
All UC Blue & Gold HMO1 members in the Bay Area have access to the Canopy Health network, encompassing some of the best hospitals and clinicians in the Bay Area. The MyCanopyHealth mobile app and portal offer digital tools that make accessing care easy.
Unlike a typical HMO plan where you can see only providers in the same medical group as your Primary Care Physician (PCP), as a UC Blue & Gold HMO member, you can access quality care from the Canopy Health network of more than 5,000 physicians, 69 urgent care centers and 21 hospitals2 in eight Bay Area counties: Alameda, Contra Costa, Marin, San Francisco, Santa Cruz, Solano,+,§ Sonoma,+ and San Mateo. You and your PCP will determine how to meet your needs. And if you need specialty care, your doctor can refer you to any specialist in the Canopy Health network. The Canopy Health network is expanding and recently added AHMC Seton Medical Center in San Mateo County.
In addition, UC Blue & Gold HMO members have access to a well-coordinated digital experience through MyCanopyHealth. MyCanopyHealth is designed to provide easy-to-use tools with a simple user experience. Access MyCanopyHealth from any smart device with the mobile app or through the online portal.
To set up your MyCanopyHealth account to review your plan, find a doctor, and access your digital ID card, visit Canopy Health.
And, of course, to access all your UC Blue & Gold HMO health plan information, including benefits and coverage and claims information, visit Health Net for University of California.
Need care now when you can't see your PCP? Try Babylon!
Babylon3 offers 24/74 medical video doctor visits giving access to U.S. board-certified doctors through the convenience of your cellphone. Babylon visits are at no cost for UC members. Learn more at Babylon.
Therapy and counseling appointments are available weekdays from 7:00 a.m. – 7 p.m. (Pacific time). Get the care you need from the comfort of home, at work or while traveling. The Babylon app can be found in the Apple App Store or Google Play. You can sign up by visiting Babylon or via phone at 1-800-475-6168 (TTY: 711) from 7:00 a.m. – 9:00 p.m. (Pacific time).
24/74 healthcare, right from your phone
Download the Babylon app and enter code HNCOM
* Select participating providers within the Canopy Health network
** Through a nationwide network of physicians
+ Partial county
§ Hospitals are out-of-network
1 The UC Blue & Gold HMO plan is administered by Health Net.
2 Members have access to care at hospitals within their chosen medical group.
3 You may receive services on an in-person basis or via telehealth, if available, from your primary care provider, a treating specialist or from another contracting individual health professional, contracting clinic, or contracting health facility consistent with the service and existing timeliness and geographic access standards required under California law. Any cost share for services received through Babylon will accrue toward your out-of-pocket maximum and deductible (if your plan has a deductible). By scheduling through Babylon, you consent to receive services via telehealth through Babylon. See your health plan coverage document for coverage information and for the definition of telehealth services. You have a right to access your medical records for services received through Babylon. Unless you choose otherwise, any services provided through Babylon shall be shared with your primary care provider.
4 Behavioral health services are available weekdays 7:00 a.m. – 7:00 p.m.
Tips for Care
- January – Meet Your New Health Net Member Portal
- November – Don't Miss Your Chance to Review and Update Your Benefits
- October – 2023 UC Open Enrollment: Explore Your Options and Re-register
- August – Achieve Your Wellness Goals
- July – UC Blue & Gold HMO and Canopy Health
- June – UC Health Expertise across California
- May – Focus on Men's Health
- April – Test Your Risk for Diabetes
- March – Talking to Kids About Mental Health
- February – Heart Health by the Numbers
- January – Whole Person Wellness Programs
- December – Commit to Self-Care
- November – Take Your Shot Against the Flu
- September – COVID-19 Vaccine: Do it for Others
- August – Virtual Care: The Pandemic Silver Lining
- July – The Connection Between Environment and Health
- June – Primary Care: Someone You Can Rely On
- May – The Behavioral Struggle is Real
- April – Don't Skip Preventive Care
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