5 Tips for Getting Care Fast

When you need health care, knowing your Health Net of California, Inc. (Health Net) Blue & Gold HMO options can save time and even money.

  1. Always carry your ID card
    Your ID card gives you access to medical care, and it names your Blue & Gold HMO network primary care physician (called a PCP). If you do leave home without it, you can view your ID card using the Health Net Mobile app My ID Card feature.
  2. Call your PCP 
    Your PCP provides and coordinates your medical care. If you need specialty care or other services, contact your PCP for a referral within your medical group. If your Blue & Gold HMO PCP is in the Canopy Health alliance, you have even more specialty care choices. 

    Tip: Because your health plan does not pay for most services from out-of-network doctors, make sure any doctor you see is in the Blue & Gold HMO network.
  3. Call for advice
    Our Nurse Advice Line at 1-800-893-5597 gives you 24-hour access to nurses for everyday health issues and questions.
  4. Have a virtual doctor visit from any device 
    Health Net Blue & Gold HMO members can also use MDLIVE for a virtual care consultation via smartphone, tablet or computer for a $0 copayment!
  5. Consider urgent care
    Choosing urgent care instead of the emergency room can help you wait less, pay a lower copayment and get the care you need for non-life-threatening situations. Find a Blue & Gold HMO urgent care provider near you by using ProviderSearch. In an emergency, always call 911 immediately or go to the nearest ER.

Blue & Gold has you covered with the care you need, when you need it.

Health Net of California, Inc. is a subsidiary of Health Net, Inc. Health Net is a registered service mark of Health Net, Inc. All rights reserved.